Algo Mind

Support

We're here to help with anything Algo Mind.

Contact Us

Email: support@algomind.app

We aim to respond within 2 business days.

When reporting a problem, it helps to include your device model, OS version, and a short description of what happened.

Frequently Asked Questions

How do I manage or cancel my subscription?

Subscriptions are billed and managed by the store you purchased from, not by Algo Mind directly:

  • iPhone / iPad: Settings → tap your name → Subscriptions → Algo Mind
  • Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Algo Mind

Cancelling stops future renewals; you keep access until the end of the current billing period.

I subscribed but content is still locked

Open the paywall screen and tap Restore Purchases. If that doesn't unlock your content, make sure you're signed in with the same account you used when subscribing, then contact us at support@algomind.app.

How do I delete my account?

You can delete your account and all associated data directly in the app: Profile → Delete Account. You can also request deletion by email — see our account deletion page for details on what gets removed.

Note: deleting your account does not cancel an active subscription — cancel it through the App Store or Google Play as described above.

Does the app work offline?

Yes — previously loaded lessons and visualizations are available offline. Practice sessions and account features require an internet connection.

I found a bug or wrong content

Please email support@algomind.app with a screenshot and the name of the problem or lesson — we review every report.

Legal

  • Privacy Policy
  • Terms of Service
  • Account Deletion

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